Handmade Custom Crystal Letter

Bespoke crystal letter handmade using high quality crystals of various sizes and shapes with a choice of Gold/Rose Gold/Silver outline.

Only AAA quality stones are used in these crystal works.

A unique visual for your decor

From Rubies, Peridot to Amethyst or Apatite the possibilities are endless.

SHIPPING

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 2 business days to be delivered to you and we ship within 1 business days.
• International orders take 7 business days to be delivered via Royal Mail and we ship within 1 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over £200 will have free shipping.
• Orders under £200 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

RETURNS AND REFUNDS

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 14 day Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email info@earthisstrong.com with 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.